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ServiceNow_EUI SUMMIT - IT workflows

Driving efficiency to the next level with cross departmental workflows

Achieving end to end visibility by combining various IT workflows such as IT service management, IT Business Management, IT Operations Management, Devops, Secops and Integrated Risk Management is a reality.   The underlying Common Services Data Model (CSDM) is a native functionality of the powerful ServiceNow Platform that enables this extensive cross functionality collaboration.

In this session you will learn:

  • How the Common Service Data Model (CSDM) will be beneficial to deliver cross departmental IT services
  • That achieving end-2-end visibility on IT process is achievable on the ServiceNow platform



21 Apr 2021 @ 10:00 am

21 Apr 2021 @ 11:30 am

Duration: 1 hours, 30 minutes




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