The EFQM Leaders for Excellence Training is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them.
Are you interested to learn how to use the EFQM Excellence Model to identify and drive improvements at your organisation? Or would you like to learn about DMAIC and other tools to pinpoint root causes, structure and lead development projects? Do you want to expand your Excellence skills and get recognized as a Leader for Excellence (EFQM certificate, listed on the EFQM and ITQM websites)? Then this training is for you!
After this two-day training, you will: Understand the basics of the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts Learn how to interpret an assessment feedback report Understand how to use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified Understand how to use the Business Excellence Matrix approach to develop an enabler map for your organisation and complete a self-assessment.
The EFQM Leaders for Excellence Training is designed to get people in an organisation actively involved in using the EFQM Excellence Model to drive improvements. Following the training, participants should be able to start applying the skills they have learned to drive improvement teams or participate in a self-assessment.
Accreditation / Certificate
Individuals who pass the course, will receive the official EFQM certification as “EFQM Leader for Excellence – Level 1”. You will also be listed on the EFQM and ITQM websites. An additional certification, “EFQM Leader for Excellence – Level 2”, will be given to participants who, within a year of the training, successfully complete within their organisation:
a DMAIC improvement project or
a Self-Assessment, using the Business Excellence Matrix